Jessica Estes

EDUCATION

Illinois State University                                                                                                                                Normal, Illinois

Master of Science, College Student Personnel Administration                                                                                  May 2021

Graduate Certificate, Women, Gender, and Sexuality Studies

GPA: 3.7

                                       

University of Missouri                                                                                                                           Columbia, Missouri

Educational Leadership Policy Analysis Program                                                                              August 2018 – May 2019

                                                                                      

Augustana College                                                                                                                               Rock Island, Illinois

Bachelor of Arts, English and Creative Writing                                                                                                     May 2017

 

                                                                            PROFESSIONAL EXPERIENCE

Dean of Students Office – Illinois State University                                                                                             Normal, Illinois

Sorority and Fraternity Life Graduate Assistant                                                                                     July 2020 – May 2021

• Advise United Greek Council executive board

• Advise College Panhellenic Council executive board

• Supervise weekly general assembly meetings and executive board meetings for all four councils on campus

• Conduct monthly chapter president meetings to encourage goal setting and execution, successful chapter programming, and productive chapter operations

• Create multiple Illinois State Sorority and Fraternity Life marketing for various social media platforms

• Lead a full investigation on an underground, unchartered fraternity at Illinois State University

• Collaborated with RushVids to create an organized weekend of filming welcome round videos for primary recruitment

• Initiated taking lead during both primary recruitment and formal recruitment for all fraternities

• Collaborated with the University of Southern California to create a Diversity and Inclusion training program for Greek students on Illinois State’s campus

• Established and facilitated a Lambda 10 group for Greek students who identify as LGBTQIA+

 

Dean of Students Office – Illinois State University                                                                                            Normal, Illinois

Practicum Intern                                                                                                                          June 2020 - August 2020

• Research and benchmark leadership identity-based programs

• Research history and leadership theories for the Black Student Union, Association of Latin America Students, Asian Pacific America Coalition, and Pride to help students have a better understanding of their organizations history on campus

• Benchmark institutions, conduct interviews with leadership staff, and bring information back to Illinois State University regarding a possible leadership minor

• Create training documents and modules for registered student organizations to better equip them with knowledge such as COVID-19 restrictions, diversity and inclusion efforts, and new online resources

• Implement and structure welcome week 2020 events virtually in congruence with Illinois' COVID-19 restrictions and guidelines

 

University Housing Services – Illinois State University                                                                                        Normal, Illinois

Housing Graduate Assistant                                                                                                        August 2019 – May 2020

• Advise nine residential assistants and 20 floor presidents

• Plan and facilitate monthly developmental programs to provide educational opportunities for students – a focus here has been in mental health and diversity education

• Practice crisis management during conduct meetings with students living in the residence hall

• Create and maintain organized tracking systems for RA biweekly reports, monthly intentional conversations, and receipts of acknowledgement

• Received on call training with a professional staff member, practicing crisis response

 

Office of Student Engagement – University of Missouri                                                                                Columbia, Missouri

Student Involvement Graduate Assistant                                                                                         August 2018 – May 2019

• Advised 15 Involvement Ambassadors, a group of students who offer one-on-one consultations and group presentations to foster and promote involvement across campus

• Counseled students and develop individualized involvement plans for them during consultations

• Intentionally aligned various involvement opportunities and resources to a diverse student population

• Worked alongside Student Design Center to provide free graphic design and marketing services for organizations and various events

• Managed Involvement Ambassador executive board members by meeting with them one on one and coming together twice a month as to guide them to success

• Built trusted relationships with students within the Involvement Ambassadors, as to make the group a safe space with open communication between the students and the supervisors

• Planned and facilitated events such as The Student Organization Summit, The Get Involved Fair, and various events throughout Involvement Week

• Collaborated with 145 different organizations to plan and execute the Get Involved Fair

• Oversaw all aspects of event registration processes including approving, denying and deferring applications for all campus events with 100+ attendees

• Encouraged teamwork and leadership development when working with my committee to organize, market, and follow through with ten different events during Involvement Week

• Developed marketing strategies for over 200 different departments and programs

• Facilitated with different programs to plan events along with already established ones during Involvement Week

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Student Success Center – Black Hawk College                                                                                                Moline, Illinois

Receptionist and Tutor                                                                                                            November 2017 – June 2018

• Assisted students with scheduling appointments with TRiO advisors

• Advised students when choosing and registering for spring semester classes online

• Instructed students in subjects such as English, writing, sociology, and psychology

• Managed and oversaw student success center so that each student was assisted in an organized manner

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CORE Center – Augustana College                                                                                                         Rock Island, Illinois

Career Development Intern                                                                                                November 2016 – January 2017

• Collaborated with Career Development staff to develop a comprehensive offering of programs, events and services designed to assist students in the area of internships and career preparation

• Utilized interpersonal communication and listening skills when presenting a workshop focused on assisting transfer students in their educational and professional development at Augustana College

• Expanded knowledge to encompass a global perspective when working with the international student population on their visa documentation and off campus work authorization 

• Respected peers and staff by ensuring sensitive information was kept secured and confidential 

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Human Resources – Augustana College                                                                                                    Rock Island, Illinois

Human Resources Intern                                                                                                              August 2016 – November 2016

• Successfully planned, coordinated, and completed a Chili Warm Up

• Presented plans and ideas in front of a committee for Chili Warm up to make sure our team was meeting all deadlines

• Assisted students with filling out tax forms and direct deposit forms to help payroll department

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Student Success Center – Black Hawk College                                                                                                Moline, Illinois

Receptionist and Student Tutor                                                                                             September 2014 – August 2015

• Demonstrated a friendly and optimistic attitude while working with students, in person and on the phone, to assure all questions were answered and all needs were met

• Developed outlook and access programs for TRiO program assistant in hopes to keep files more organized 

• Managed student success center efficiently while TRiO program assistant was absent

 

PROFESSIONAL DEVELOPMENT

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Epsilon Sigma Alpha Service Sorority

Alumna                                                                                                                              September 2015 – May 2017

 

Zeta Phi Kappa

Alumna                                                                                                                                   March 2016 – May 2017

 

Conferences Attended

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National Association of Student Personnel Administrators                                                                               November 2019

2019 NASPA Region IV-East Conference                                                                                                  Des Moines, Iowa

 

Culturally Responsive Campus Community                                                                                                   November 2019

Illinois State University                                                                                                                               Normal, Illinois